Terms and Conditions
These Terms and Conditions ("Terms") govern your access to and use of websites, mobile applications, games, software services, development services, support channels, and related services provided by OENGINES GAMES LLP ("Oengines", "we", "us", or "our").
By using our website, downloading or using our apps or games, creating an account, contacting us, hiring us, purchasing services, or otherwise using our Services, you agree to these Terms. If you do not agree, do not use the Services.
Platform-specific note: Some Services are distributed through Google Play, the Apple App Store, Meta/Facebook platforms, ad networks, freelancer marketplaces, payment providers, or other third-party platforms. Your use of those platforms is also governed by their own terms, policies, billing rules, privacy rules, and developer requirements.
1. App and Developer Information
These Terms are provided by OENGINES GAMES LLP, an India-based software, game, mobile app, web, backend, design, testing, maintenance, and ad monetization service provider. Our website is https://www.oengines.com/.
These Terms apply to Oengines-owned websites, apps, games, and services that link to these Terms. For white label, client-owned, reseller, or client-published projects, the publisher shown in the applicable app store, website, or service may be the client, and the client's own terms may apply to end users unless otherwise stated.
2. Eligibility and User Responsibilities
You may use the Services only if you can legally enter into these Terms and comply with applicable laws. If you are under the age required to consent to these Terms in your location, you may use the Services only with permission and supervision from a parent or legal guardian.
You are responsible for keeping your account credentials secure, providing accurate information, using the Services lawfully, and ensuring that your use of the Services does not violate these Terms, applicable laws, platform rules, or third-party rights.
3. Accounts and Social Login
Some Services may require an account or may allow login through Facebook Login, Google Sign-In, Sign in with Apple, guest login, email/password, or another authentication method. You are responsible for all activity that occurs through your account unless caused by our breach of these Terms or applicable law.
We may suspend or terminate accounts that appear fraudulent, abusive, inactive, compromised, harmful, or in violation of these Terms, platform policies, security rules, or applicable law.
4. Software Services and Client Projects
Oengines provides software development, game development, mobile app development, website development, backend development, API development, design, testing, deployment, maintenance, support, publishing assistance, app store assistance, ad monetization assistance, and related IT services to clients in India and internationally.
Client engagements may start through direct contact, freelancer marketplaces, business platforms, referrals, email, calls, messaging apps, or other channels. Project scope, pricing, milestones, timelines, deliverables, payment terms, intellectual property transfer, warranties, support, and maintenance may be governed by a separate proposal, invoice, statement of work, freelancer marketplace contract, non-disclosure agreement, data processing agreement, or other written agreement.
If there is a conflict between these Terms and a signed written agreement for a client project, the signed written agreement will control for that project to the extent of the conflict.
5. White Label, Client-Owned, and Reseller Projects
Some projects we build, customize, maintain, or support may be white label, client-owned, reseller-branded, or published under a client's own developer account, brand, domain, app store account, ad network account, analytics account, Meta app, Google project, Apple developer account, or other platform account.
For white label or client-owned projects, the client is normally responsible for final business decisions, end-user terms, privacy policy, app store declarations, age ratings, consent flows, data safety forms, App Store privacy labels, tracking disclosures, monetization disclosures, payment disclosures, legal compliance, and post-handover operation unless a separate written agreement says otherwise.
Oengines may act only as a developer, contractor, processor, service provider, or technical implementation partner for those projects. We are not responsible for client-controlled changes, client content, client privacy notices, client store submissions, client monetization settings, client ad network settings, client account access, or legal compliance decisions made by the client after delivery or handover.
6. App Stores and Platform Terms
If you download or use an app or game through Google Play, the Apple App Store, or another app store, the app store's terms, payment rules, refund rules, subscription rules, content rules, and device platform rules may also apply. We do not control those platform terms.
For Google Play apps, users must also comply with Google Play terms and applicable Google Play policies. For Apple App Store apps, users must also comply with Apple Media Services terms and applicable Apple rules. For Meta/Facebook integrations, users and developers must comply with applicable Meta Platform Terms, Developer Policies, and feature permissions.
7. Purchases, Subscriptions, Billing, and Refunds
Some Services may include paid apps, subscriptions, in-app purchases, virtual items, premium features, development services, support plans, maintenance plans, or other paid offerings. Prices, billing periods, taxes, renewal terms, cancellation options, and refund rules may vary by platform, country, payment provider, app store, freelancer marketplace, or written client agreement.
Purchases made through Google Play, the Apple App Store, or another app store are usually processed by that app store and are subject to that store's billing, cancellation, refund, and tax rules. We may not be able to issue refunds directly for purchases controlled by an app store or third-party payment provider.
For client services, payment terms are governed by the applicable proposal, invoice, milestone agreement, freelancer marketplace contract, statement of work, or written agreement. Unless otherwise agreed in writing, work may pause for overdue payments, missing materials, delayed approvals, unavailable access, or scope changes.
8. Advertising, Monetization, and Tracking
Our apps, games, and websites may include advertising, analytics, attribution, app events, rewarded ads, banner ads, interstitial ads, subscriptions, in-app purchases, virtual currency, offers, promotions, or other monetization features. Our advertising and monetization partners may include Google AdMob, Google Ad Manager, Google Analytics/Firebase, Unity LevelPlay, AppLovin, Meta technologies, payment processors, app stores, and other SDK or service providers.
Where required, advertising, analytics, tracking, personalized ads, and similar features may depend on your consent, app settings, device settings, platform settings, age eligibility, location, or applicable law. You must not attempt to manipulate ad rewards, ad impressions, purchases, subscriptions, attribution, analytics, virtual items, or monetization systems.
9. Entertainment Only / No Real Money Gambling
Our games are for entertainment purposes only and do not offer real money gambling, cash betting, or an opportunity to win real money, real-world prizes, or items of monetary value. Virtual coins, points, rankings, chips, rewards, or in-game items have no real-world cash value and cannot be exchanged for money or prizes unless a specific Service clearly states otherwise and complies with applicable laws and platform rules.
You may not use the Services for illegal gambling, unauthorized contests, betting, money laundering, fraud, cheating, or any activity that violates applicable gaming, gambling, consumer protection, or platform laws and policies.
10. Acceptable Use
You agree not to:
- Use the Services for unlawful, harmful, fraudulent, abusive, harassing, defamatory, obscene, or infringing activity.
- Interfere with, damage, reverse engineer, scrape, overload, attack, or attempt unauthorized access to the Services, servers, accounts, source code, APIs, or networks.
- Cheat, exploit bugs, manipulate gameplay, use bots, automate actions, falsify ad events, manipulate rewards, or bypass security or payment systems.
- Upload malware, harmful code, stolen content, illegal content, confidential third-party material, or content that violates another person's rights.
- Misrepresent your identity, affiliation, age, authorization, ownership, or right to submit data, content, source code, credentials, or project materials.
- Use the Services in a way that violates Google Play, Apple, Meta/Facebook, ad network, payment provider, freelancer marketplace, or other third-party platform policies.
11. User Content and Feedback
Some Services may allow users or clients to submit content, comments, messages, reviews, screenshots, bug reports, project files, source code, assets, designs, documents, or feedback. You represent that you have the rights needed to submit that content and that the content does not violate laws, contracts, confidentiality obligations, or third-party rights.
You retain ownership of content you own. You grant Oengines a limited license to use, host, copy, process, transmit, display, test, modify, and create technical copies of submitted content only as needed to provide, operate, support, improve, secure, and deliver the Services or client project.
If you send ideas, suggestions, feedback, bug reports, or feature requests, we may use them without obligation to compensate you, unless a separate written agreement says otherwise.
12. Intellectual Property
Unless otherwise stated, Oengines and its licensors own the intellectual property rights in our website, brand assets, software, games, apps, designs, documentation, templates, tools, libraries, text, graphics, logos, trade names, and other materials created or owned by us.
You may not copy, modify, sell, rent, sublicense, distribute, publish, reverse engineer, or exploit our intellectual property except as allowed by these Terms, applicable law, app store rules, or a written agreement.
For client projects, ownership and licensing of deliverables are governed by the applicable written agreement. Unless a written agreement states otherwise, we may retain ownership of pre-existing tools, reusable code, internal libraries, know-how, general concepts, workflows, and non-client-specific components developed before or outside the project.
13. Client Materials, Credentials, and Confidentiality
Clients may provide project briefs, source code, repository access, API keys, cloud credentials, app store access, ad network access, analytics access, payment configuration, test data, designs, documents, brand assets, or other materials. Clients are responsible for having the rights and permissions needed to provide those materials to us.
We treat non-public client materials, credentials, source code, business information, and project documentation as confidential. Clients should share only the access and data necessary for the project and should revoke access or rotate sensitive credentials after project completion or handover unless continuing support is agreed.
14. Third-Party Services, SDKs, and Links
The Services may include or link to third-party websites, app stores, SDKs, APIs, payment systems, social login providers, ad networks, analytics providers, cloud platforms, freelancer marketplaces, repositories, communication tools, project management tools, AI-assisted tools, and other services.
Third-party services are governed by their own terms and privacy policies. We are not responsible for third-party services, content, outages, SDK behavior, billing decisions, account actions, platform review decisions, policy changes, or data practices outside our control.
15. Privacy, Data Deletion, and Tracking Disclosures
Your use of the Services is also governed by our Privacy Policy, which explains how we collect, use, share, retain, and protect information. You can submit account, app, social login, or eligible project data deletion requests through our Data Deletion Request form.
App store privacy labels, Google Play Data safety declarations, tracking disclosures, social login disclosures, and ad monetization disclosures must match the actual data practices, permissions, SDKs, and features of each app or project.
16. Support, Maintenance, and Availability
We aim to provide reliable Services, but we do not guarantee that any website, app, game, server, API, ad integration, analytics tool, cloud service, marketplace account, app store listing, or third-party platform will always be available, uninterrupted, secure, or error-free.
Support, maintenance, bug fixing, updates, store review assistance, server monitoring, and live operations are provided only when included in the relevant Service, plan, or written agreement. We may modify, suspend, discontinue, update, or limit any Service where reasonably necessary.
17. App Review, Publishing, and Platform Compliance
For publishing, app review, social login review, ad monetization setup, analytics setup, app store metadata, age ratings, data safety forms, App Store privacy labels, tracking prompts, and similar services, we may provide technical assistance or recommendations. Final submission accuracy and legal responsibility remain with the app owner or publisher unless a written agreement states otherwise.
Google, Apple, Meta/Facebook, ad networks, payment providers, and marketplaces may approve, reject, suspend, restrict, remove, or require changes to apps, accounts, ads, monetization, social login permissions, or platform features. We do not control those decisions.
18. Disclaimers
The Services are provided on an "as is" and "as available" basis to the maximum extent permitted by law. We disclaim warranties of merchantability, fitness for a particular purpose, non-infringement, uninterrupted operation, error-free operation, app store approval, ad revenue performance, ranking, downloads, user acquisition, monetization results, business results, or compatibility with every device, platform, SDK, or third-party service.
Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.
19. Limitation of Liability
To the maximum extent permitted by law, Oengines will not be liable for indirect, incidental, special, consequential, punitive, exemplary, or business losses, including loss of profits, revenue, data, goodwill, users, downloads, rankings, app store approval, ad revenue, or business opportunity.
To the maximum extent permitted by law, our total liability for any claim relating to the Services will be limited to the amount paid by you to Oengines for the specific Service giving rise to the claim during the three months before the event giving rise to liability, unless a separate written agreement states a different liability limit.
20. Indemnity
You agree to defend, indemnify, and hold harmless Oengines, its partners, employees, contractors, and representatives from claims, damages, liabilities, costs, and expenses arising from your misuse of the Services, violation of these Terms, unlawful content, infringement of third-party rights, client-provided materials, inaccurate instructions, platform policy violations, or breach of applicable law.
21. Suspension and Termination
We may suspend, restrict, or terminate access to the Services if we reasonably believe there is a violation of these Terms, a security risk, fraud, abuse, non-payment, legal requirement, platform requirement, harmful conduct, or misuse of accounts, apps, APIs, ads, purchases, rewards, or project systems.
You may stop using the Services at any time. Termination does not affect accrued payment obligations, confidentiality duties, intellectual property rights, warranty disclaimers, liability limits, indemnity obligations, or other provisions that should reasonably survive termination.
22. Changes to the Services or Terms
We may update these Terms from time to time. The updated version will be identified by the "Last updated" date above and will be effective when posted, unless a later effective date is stated. Continued use of the Services after updates means you accept the updated Terms.
23. Governing Law and Disputes
These Terms are governed by the laws of India, without regard to conflict of law principles, unless a separate written agreement or applicable consumer law requires otherwise. Courts located in Gujarat, India will have jurisdiction over disputes relating to these Terms, subject to mandatory laws that may apply in your location.
For client projects, dispute resolution may also be governed by the applicable written agreement, freelancer marketplace rules, payment provider rules, or platform process.
24. Contact Us
If you have questions about these Terms, contact us at:
OENGINES GAMES LLP
435, Amby Vally Arcade
Utran, Surat, Gujarat 395104
India
Email: support@oengines.com